Policies

3D Printing Policy

The Grafton Public Library provides supervised access to 3D printing in order to meet our Library Mission and fulfill Long Range Plan Goals.

1. The Library reserves the right to refuse the production of any content at any time at the discretion of the Library staff. Examples of objects that will not be produced include, but are not limited to:
   • Any object that is prohibited by local, state or federal law;
   • Objects that are unsafe, harmful, dangerous, or pose an immediate threat to the safety and well-being of others, including parts that can assembled into said objects;
   • Items that can be viewed as threatening or harassing, or racially, ethnically, or otherwise provocative or inappropriate for a public library environment;
   • Objects in violation of another's intellectual property rights;
   • Objects estimated to take an excessive amount of time to print—more than five hours;
   • Objects that are too large for the 3D printer's build plate.
2. A library card is required to use the 3D printer; print queue priority will be given to Grafton Public Library cardholders.
3. The Library staff reserves the right to change the print queue as needed and the Library reserves the right to refuse or cancel any 3D print request.
4. Only trained Library staff and volunteers will have hands-on access to the 3D printer. All physical interaction with and configuration of the 3D printer will be performed by designated Library staff or volunteers.
5. Please note that the 3D printer is viewable by the public. The production of all projects is therefore subject to viewing by the public.
6. Only Library owned materials (filament) shall be used in the creation of any object.
7. Printing cost: $3 for up to an hour of 3D printing and $1 per each additional hour or partial hour.
8. Any print job estimated to last more than 5 hours is printed at the discretion of Library staff, and scheduling of 3D printing may be affected by Library operating hours.
9. Once a 3D item is printed, Library staff will send an email confirming the cost and setting a pickup deadline. Payment is due at the time of pick up. The Library accepts cash, or checks made out to the Grafton Public Library memo: 3D printing.
10. To submit a file to be 3D printed, patrons must fill out our online form. Library staff will send an email within 3 business days confirming that the file meets our guidelines and give an estimated print cost and compilation time.
11. Printed items are to be picked up within 14 days. Failure to pick up a printed object within this period will result in the cost being invoiced to the patron and the object may be discarded. Repeated failure to pay for or pickup items may result in loss of 3D printing privileges.
12. Print quality or functionality is not guaranteed. Printed objects from the 3D printing services are provided "as-is" and without warranties of any kind, either express or implied. The Library disclaims any responsibility for the fitness to any purpose of the service and its objects.
13. By using the 3D printer, the patron assumes all responsibility for, and shall hold the Library harmless in, all matters related to patented, trademarked, or copyrighted materials. A copy of the TITLE Copyright Notice is posted by the printer.
14. Please note that the policy that governs the use of the Library's 3D printer are subject to review and to change.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website https://graftonlibrary.org/.

Adopted by Library Board of Trustees: February 28, 2024

Policies are living documents reviewed periodically by the Board of Library Trustees Policy Subcommittee and brought for review to Board of Library Trustees. Staff decisions and Library procedures are guided by Trustee approved policies. A patron who is dissatisfied with a staff member's policy interpretation or the outcome of a policy may ask to speak with the manager on duty, who will make every attempt to offer reasonable accommodations that will balance the Library's needs and the patron's desires.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined below:

1. The patron may request by phone or email to have an in-person or virtual meeting with the Library Director to discuss their appeal. The Director or their designee will respond within 5 business days.
2. Should the patron be dissatisfied with the Director's interpretation of the policy; the patron may appeal in writing to the Director and Chair of the Policy Subcommittee and request to be added to the agenda of an upcoming meeting under Public Comment. The Policy Subcommittee Chair or their designee will respond within 30 days. Note the deadline for agenda items is 48 hours prior to the scheduled and posted public meeting.
3. Should the patron be dissatisfied with the Policy Subcommittee's interpretation of the policy, the patron may appeal in writing to the Director and the Chair of the Board of Library Trustees, which meets monthly, and request to be added to the agenda of an upcoming meeting under Public Comment. The Board Chair or their designee will respond within 30 days. Note the deadline for adding agenda items is 48 hours prior to the scheduled and posted public meeting.
4. Contested policies may be brought back to the Town of Grafton and legal counsel for review before the Board of Library Trustee's meeting.
5. The Board of Library Trustees has complete jurisdiction and final say on interpretation of all approved Library Policies which have been vetted by legal counsel.

The appeals process is posted on the Library's website at https://graftonlibrary.org/.

Adopted, Board of Library Trustees, October 26, 2022

The Grafton Public Library welcomes the community to use the various display and exhibit areas in the Library with preference given to Grafton residents and Grafton-based organizations. Space is provided for displays of an educational, cultural, intellectual, charitable or recreational nature for exhibiting works of area artists and craftspeople. All reasonable attempts will be made to provide this space on an equitable basis. These display areas may also be used for materials from the Library's collection or to publicize Library services or activities.

The Grafton Public Library welcomes artists and groups to use available Library exhibit space to show their work. Permission given to a group to use the Grafton Public Library facilities does not in any way constitute or imply endorsement of its beliefs, policies or programs by any library official, the Board of Library Trustees, or the Town of Grafton.

The Grafton Public Library reserves the right to determine at its sole discretion what materials will be displayed as well as scheduling, duration, and assignment of display spaces. The Library has the right to review the materials in advance. The Library's decision on what will be displayed in its exhibit spaces shall be final.

Selection

• Materials for display or exhibit are subject to prior approval of the Library Director or, at times, a juried panel. An Art Exhibit & Display Form must be completed and submitted online 30 days in advance.
• Art exhibits and displays will rotate as time and staffing permit.
• Suitable time and space limitations will be set.
• Materials will not be for sale in the Library; a business card and reception book may be provided by the artist or curator.
• The Library endeavors to present a broad spectrum of opinion and viewpoints. The Library does not endorse content nor imply agreement or disagreement with beliefs or viewpoints expressed in the exhibits or displays. The Library does not accept responsibility for ensuring that all points of view are represented.
• Acceptance of display is not an endorsement of the exhibition, their work, or their artist's statement.
• The following criteria will be taken into consideration when selecting art for exhibit and display. There may be some overlap. Applicants are not expected to meet all criteria:
  • Treatment of exhibition content and approach
  • Quality of implementation
  • Artistic quality
  • Originality
  • Suitability to library exhibition spaces
  • Relevance to broad based and diverse community interests
  • Suitability of subject, technique, style, and interests for intended audience
  • Usefulness to a general audience
  • Relevance to library programs or other events or exhibits in the community
  • Historical or regional significance
  • Appropriateness to special events, anniversaries, holidays, etc.
  • Representation of an influential movement, genre, trend or national cultural significance
  • Social relevance
  • Insight into social conditions; depth of analysis
  • Diversity of viewpoints represented
  • Educational and professional background of the artist
  • Adequacy of purpose to primary goal of the library
  • Promote the use of the library and library services
  • Reaches out to traditionally underserved groups

Content

• Artworks must be the original work of the applicant. Only artwork reviewed in the application may be exhibited. Any misrepresentation of artwork from the application may result in denial of exhibition. By submitting an application, artists grant the Library the right to use or publish images of their work in both print and online publicity.
• Displays should be appropriate in scale, material, form and content for the Library environment.
• The Library discourages material containing images that include elements of a discriminatory nature, or sexually explicit/violent content.
• The Library does not accept exhibits or displays of a purely commercial nature.
• Materials advocating a candidate or ballot proposition may not be exhibited.
• The Library reserves the right to remove any item from an exhibition or display on the above grounds or if the exhibition is a possible safety hazard, is too large or otherwise inappropriate for the space provided, creates a maintenance problem, exceeds acceptable noise and light levels, or interferes with the public services or other activities in adjacent library areas.
• If the exhibit contains elements that may be of concern under this policy, the exhibitor should discuss it with the Library Director or their designee in advance of completing the exhibit request form.

Display

• Size and weight of individual pieces may be limited by space available, not to exceed 5' x 5' and 25 lbs.
• Oversized installations will be considered on a case-by-case basis.
• A single large item or collection of smaller items will be considered as "a display" by an exhibitor.
• Exhibitors will be limited to one exhibit per year.
• The exhibitor is responsible for installing and labeling the exhibit with coordination of municipal staff on an agreed upon date.
• All displays/exhibits must be set up and removed with as little interference as possible to the daily operations of the Library.
• All works of art must be hung using our Stas Art Rail system.
• Nothing is to be attached directly to the walls using nails, push pins, tape, staples, sticky gum, etc.
• Once the exhibit is installed, changes may only be made with prior Library approval.
• The exhibitor must be identified by name within the display.
• Groups using display spaces may not charge an admission fee, request donations or display prices on their work. A pricelist may be posted in the binder provided.
• All items shall remain on display until items are scheduled to be removed.
• The exhibit areas are open to the public only during the open hours of the library, and when the exhibit area is not in use.
• Damages to the premises, equipment or furnishings as a result of exhibitor use will be charged to the individual or organization responsible.
• The exhibitor shall remove the exhibit promptly on the agreed upon date.
• A staff member must be available during the set-up and break-down of the exhibit.

Facility

• A locking display case for all ages is available outside of Community Room A/B.
• Hanging display for art and photographs is available in the following locations:
  • Community Room A/B (103/107)
  • Friends Corner (109)
  • Children's Program Room (114)
  • Teen/Tween Maker Space (120)
  • Stacks for adult collections (209)

Security & Insurance

• Items are displayed at the risk of the exhibitor.
• Staff are not responsible for monitoring display items.
• Art and other display items are not tagged for the Library's security system.
• The Library does not offer insurance to cover any loss or assume responsibility for any losses or damage to materials.
• Artists/community members must secure their own insurance for their items.
• Footage of security cameras may be requested by completing a Security Camera - Request for Video Footage form.

Exhibiting Fee

• The Library does not charge an exhibition fee.
• Donations to the Library Gift Account are always welcome.
• Should the exhibitor wish to have an after-hours opening for the exhibit, the exhibitor may make a Facilities Rental Request for a Friday or Saturday evening event pursuant to the Facility Rental Policy, the terms of which are fully applicable.

Marketing and Publicity

• The exhibitor is responsible for creating and sharing their own marketing materials.
• The Library's name and address and hours of operation may be used in any publicity, but the Library's logo may not.
• The Library will share materials that are provided in a timely manner on the Library's website, events calendar, online newsletter and social media.

Procedure to Request to Exhibit/Display Art

• Exhibitor must review the Art Exhibit and Display Policy.
• Exhibitor must complete the Request for Art Display/Exhibit form online.
• Priority is determined on a first come, first served basis.
• The Administrative Team will review requests on a rolling basis.
  • Exhibitors looking to exhibit during the Spring and Summer months (March – August) should submit an application no later than January 1st.
  • Exhibitors looking to exhibit during the Fall and Winter months (September – February) should submit an application no later than July 1st.
  • Exhibitors requiring flexibility around exhibit dates due to grant applications should contact the Library Director or their designee to request an exception.
• Applications may take up to three weeks to be reviewed.
• If an exhibit is selected, Library Director or their designee will contact the artist/organization with the display availability, a list of hanging materials available and further information and details, including how to coordinate installation.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the Library's website at https://graftonlibrary.org.

Adopted by Board of Library Trustees, August 30, 2023

A goal of the Grafton Public Library is to provide timely information about educational, cultural, social, and recreational concerns of the community. Posting information of community interest on Library bulletin boards and/or making information available for distribution at suitable locations in the Library helps achieve this goal.

The Grafton Public Library does not sell material or collect money on behalf of any other agency or organization, with the exception of the Friends of Grafton Public Library. The Library will collect items for non-profits on a case-by-case basis upon application in writing, space permitting.

The Grafton Public Library does not endorse any material approved to be displayed and/or distributed or the organizations or individuals providing it.

1. All materials for posting/distribution must be presented to the Administrative Office by mail, email, or in-person delivery.
2. Material to be posted/distributed on Library Bulletin Boards must be approved by the Library Director or their designee.
3. No material is accepted for electronic display.
4. Material to be posted to the Community Bulletin Board must be neat, clearly readable and not exceed 11"x 17"; 8½" x 11" postings will receive priority.
5. Material for commercial purposes is relegated to a clearly labeled Business Bulletin Board. Items on the Business Bulletin Board may not exceed 3"x 5." Business card sized postings will receive priority.
6. Material will be approved based on its information value to the community at the discretion of the Library Director or their designee.
7. Handwritten items or items with dangling tags may not be accepted.
8. Approved material will be date-stamped and posted and/or distributed on a space available basis with priority given, in priority order, to:
   1. Official notices of The Town of Grafton
   2. Grafton Public Library information, events, and activities
   3. Grafton events and activities
   4. Regional events and activities
   5. Commercial or for-profit activities
9. Items may be posted up to one month prior to an event, as space permits.
10. Posted/distributed items may be removed to make space for higher priorities.
11. Expired or superseded material will be removed and recycled unless collected by the donating organization or individual upon expiration.
12. Undated materials, such as hotline posters and social service announcements, will be displayed as space permits.
13. Unapproved items will be removed and recycled.

Adopted: February 4, 2010
Reviewed: April 9, 2014; December 21, 2016; October 27, 2021

The Grafton Public Library, a public entity established by the citizens of Grafton to meet a range of needs, is designed to be a safe and comfortable place for all members of the public to use. Visitors are expected to observe the rights of other patrons and staff members. The Library Code of Conduct is intended to protect the rights and safety of Library visitors, to protect the rights and safety of Library staff, and to preserve and protect the Library's materials, resources, facilities, and property. Reporting disturbing behavior to a Library staff member is the responsibility of every visitor; correcting behavior is the responsibility of Library staff. Visitors must refrain from confronting Code of Conduct violations; ask a Library staff member to intervene, instead.

All Library visitors are expected to:

1. Refrain from behavior that is intrusive, harmful or offensive to other patrons;
2. Conduct themselves in a manner that does not interfere with other people's ability to use the Library or the ability of Library staff to perform their duties; and
3. Conform to general standards of public behavior on the premises, including Library grounds.

The following behaviors are specifically prohibited:

• Creating a disturbance by making noise, talking loudly, or engaging in other disruptive conduct. [MGL Ch 272 Section 41]
• Threatening behavior including, but not limited to: teasing, harassing, and bullying; jostling, roughhousing, and throwing things; violence, threats of violence, and possession of weapons. [MGL 272 Sec 28, 29, 29B, 31]
• Damaging or defacing Library materials or property. [MGL Ch 266 Sec 100]
• Parents are liable for damage done by children under 18 years of age. [MGL Ch 266 Sec 100]
• Theft of Library materials, use of false identification to obtain a Library card, or use of another person's Library card without permission. [MGL Ch 231 Sec 99, 99A]
• Possession, sale and/or public consumption of drugs and alcohol; [MGL Ch 94C, Sec 1] Note that alcohol may be served at Library fundraising events for adults, with proper permissions, if all required licenses and certifications are secured.
• Smoking or vaping in the Library or on Library grounds. [MGL Ch 270 Sec 22]
• Bringing animals into the Library, except for licensed guide or service animals, without permission of the Library Director. [MGL Ch 270 Sec 22]
• Engaging in any activity in violation of federal, state, local or other applicable law, or in violation of Library policy.

Additionally, personal conduct should be appropriate to a public space:

• Treat Library staff members, yourself, other visitors, and Library property with courtesy and respect.
• Trespassing into areas clearly designated as "Staff Only" is forbidden.
• Conversations that are disruptive in content and volume are not appropriate.
• Shoes and shirts are required, and it is courteous to remove hats, hoods, and sunglasses indoors.
• Per our Unattended Child Policy, only children ages 13 and older may use the Library without an adult in attendance, provided the child is able to use the Library independently, without supervision. Children ages 13-18 left unaccompanied must be able to contact a guardian in case of emergency. While in the Library, parents and caregivers are responsible for the safety and behavior of their wards.
• Personal devices including but not limited to cell phones, iPods, cameras, computers and laser pointers may not be used in a manner that will disrupt other users of the Library. Earplugs (free) and headphones (fee) are available upon request for more sensitive visitors.
• Use of video or audio recording equipment in a disruptive manner is prohibited. We respectfully request that reporters or other media personnel notify Library staff of any intent to capture images or sound within the Library in advance, and as a courtesy to seek permission from each person to be photographed or recorded.
• Food and drink is permissible to the extent it does not infringe on another's use of the Library or damage property or equipment. Beverages are available for sale in the Friends Café as a fundraiser for the Friends of the Library.
• Waste and recycling receptacles are provided for your convenience; please clean up after yourself.
• Public restrooms should be left in clean and orderly condition for the next user. Please notify a staff member if a restroom needs attention.
• Except for young children with their parent(s) or disabled persons with their caregivers, only one person may occupy a restroom at a time.
• Violating other Library patrons' privacy by campaigning, soliciting, or petitioning in the Library is not allowed.
• Take responsibility for personal possessions by keeping valuable items with you. Do not leave laptops, phones, purses, backpacks or other belongings unattended. Library staff members are not able to secure or watch over your belongings.
• Bicycles and scooters should be secured by lock in the bicycle rack outside. Skateboards, roller blades, scooters, and similar equipment may not be used in the Library or on Library grounds.
• Library staff reserves the right to warn or suspend visitors in violation of Library policy:
  1. For minor infractions, such as public misconduct, the procedure is to give a verbal warning and a copy of the Code of Conduct, followed by a written warning followed by expulsion for the remainder of the business day. A staff member will meet with the returning visitor to follow up on the Code of Conduct and behavior expectations.
  2. For violations of local, state or federal law, the procedure is immediate expulsion followed by suspension for one week to one year.
  3. Repeat violations may result in loss of Library privileges for one week to one year.
• If a patron refuses to leave when asked, police may be called to escort the patron from the premises.
• Should a visitor's Library privileges be suspended, a copy of a No Trespass letter (Appendix A) will be filed with local law enforcement. (MGL Ch 266, Sec 120)
• Illegal activity will be prosecuted to the fullest extent of the law.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website https://graftonlibrary.org.

Adopted, Grafton Public Library Board of Trustees, April 8, 2015
Reviewed: January 22, 2020; November 16, 2022

Purpose

The Collection Development Policy provides guidance to staff in the selection, acquisition, maintenance, and evaluation of materials for the Grafton Public Library (“Library”). It also informs the public of the principles that guide the development of the Library’s collections and affirms the Library’s commitment to intellectual freedom, equitable access, and responsible stewardship of public resources.

Mission and Guiding Principles

The Library brings people, information, and ideas together to enrich lives, support lifelong learning, and strengthen community connections.

This policy is grounded in the principles of intellectual freedom and access to information as articulated by the American Library Association. The Library recognizes and respects the right of individuals to seek information from a broad range of perspectives and to make personal choices about Library use for themselves and their families.

Inclusion of materials in the Library’s collection does not constitute endorsement of their content or viewpoints.

Collection Objectives

The Library develops and maintains a contemporary, relevant, and diverse collection that supports the informational, educational, cultural, and recreational needs of the Grafton community. The Library seeks to:

• Anticipate and respond to evolving community interests and needs
• Provide materials in multiple formats to support accessibility and varied learning styles
• Reflect a broad range of ideas, experiences, cultures, and perspectives
• Balance popular demand with materials of lasting value
• Maximize access through participation in regional and statewide resource-sharing networks
• Steward collection resources responsibly within the constraints of budget, space, and staffing

The Library is not an archival institution, with the exception of designated local history materials.

Responsibility for Selection

The Board of Library Trustees establishes policies governing the Library. The Library Director has ultimate responsibility for collection development and administration within the framework of those policies.

The Library Director delegates selection responsibilities to professional staff, who select materials according to their training, experience, and assigned areas of responsibility. Staff work collaboratively and equitably to develop patron-oriented collections and respond to community needs.

General Selection Criteria

Materials are selected on the basis of the work as a whole rather than isolated passages. Not all criteria must be met for an item to be selected.

General considerations include:

• Relevance to current and anticipated community needs and interests
• Accuracy, authority, and quality of content
• Representation of diverse viewpoints and lived experiences
• Literary, artistic, or informational merit
• Timeliness or enduring value
• Suitability of format for Library use and accessibility
• Cost, durability, and availability
• Reviews in professional or reputable sources
• Requests and demonstrated patron demand
• Availability of similar materials through library networks

Materials are selected using professional judgment and the principle of selection rather than censorship. No materials shall be excluded because of age, race, nationality, religion, sexual preference, political or social creed, or any other identifying characteristics of the author, illustrator, publisher or content.

Scope of the Collection

The Library provides materials for all ages and abilities, including but not limited to:

• Children’s materials (birth through middle school)
• Teen/Young Adult materials
• Adult fiction and nonfiction
• Periodicals
• Audiovisual materials (DVDs, Blu-ray, CDs, audiobooks, video games)
• Digital collections and online databases
• Non-English language materials
• Library of Things
• Local history materials

New formats and collections may be introduced or discontinued in response to community needs, accessibility considerations, and technological developments.

Special Considerations

Textbooks and Technical Materials
Materials designed primarily as textbooks or highly specialized academic resources are generally not collected unless they meet a demonstrated community need.

Self-Published and Local Authors
Self-published works and materials by local authors are considered using the same selection criteria as other materials, with particular attention to local interest, quality, and relevance.

AI-Generated Content
The Library prioritizes materials created through human authorship, expertise, and creativity. Reasonable efforts will be made to avoid acquiring materials primarily generated by artificial intelligence when this information is known at the time of selection.

Digital Collections

The Library provides access to digital materials through subscriptions, regional consortia, and statewide services. Digital resources are selected using the same criteria as physical materials, with additional consideration given to:

• Ease of use and accessibility
• Licensing terms and user limits
• Technical requirements and support
• Long-term sustainability

Local History Collection

The local history collection preserves and provides access to materials documenting the history of Grafton and its residents from the town’s incorporation in 1735 to the present. While the primary focus is Grafton, the collection also includes limited materials related to adjacent communities (Millbury, Upton, and Westborough) and a small selection of general genealogical resources pertaining to Worcester County and Massachusetts.

The collection consists primarily of books, pamphlets, town publications, school yearbooks, maps, and newspapers. Select audiovisual materials and digital files are included. Although the collection contains some manuscripts, ephemera, and photographs, the Library does not actively collect these formats.

Collection strengths include genealogical materials related to Grafton families; documentation of Grafton residences and buildings; town records and annual reports; works by local authors; The Grafton News (1958– ); and the institutional archives of the Library.

Donations are accepted when they support the purpose and scope of the collection, particularly when they strengthen existing subject areas. Archival materials may be referred to the Grafton Historical Society.

Gifts and Donations

The Library welcomes donations of materials and monetary gifts. Donated materials are evaluated using the same criteria as purchased items. All gifts become the property of the Library and may be added to the collection, sold, redistributed, or discarded at the Library’s discretion.

The Library does not assign monetary value to donated items. Materials not added to the collection may benefit the Library through sales or other appropriate means.

Library Displays

The Library recognizes that displays are important in enhancing the Library experience for our
community. Displays are intended to focus on encouraging a love of reading, lifelong learning,
and creativity and to be responsive to the diverse interests of the community while highlighting
physical and digital collections. The final decision for the display of Library materials is held by the Library Director, but day-
to-day responsibility is shared by Library staff, who use the following criteria in making decisions about display topics, materials, and accompanying resources:

• Community needs and interest
• Availability of display space
• Historical, cultural, or educational significance
• Connection to other community or national programs, exhibits, events, or observations
• Relation to Library collections, resources, exhibits, and programs

The Library will offer displays that appeal to a range of ages, interests, and information needs
and will strive to include a wide spectrum of opinions and viewpoints in Library-initiated displays.
Inclusion in a display does not constitute an endorsement by the Library 
of the views expressed in the materials on display.

Collection Maintenance and Weeding

Ongoing evaluation and maintenance are essential to maintaining a useful and appealing collection. Materials are regularly reviewed and withdrawn based on factors including:

• Accuracy and currency of information
• Physical condition
• Circulation and usage
• Relevance to community needs
• Availability of newer or superior materials
• Availability of the item through other sources

Local history materials, classics, and award-winning children’s titles may be retained beyond standard guidelines.

While the Library does not remove materials from the collection for the purpose of selling them, withdrawn materials may be sold, reused, donated, or recycled in an environmentally responsible manner.

Intellectual Freedom

The Library affirms the principles of intellectual freedom and supports the right of individuals to access information from a wide range of viewpoints.

The Library does not label, restrict, or segregate materials based on content or viewpoint. Parents and guardians are responsible for guiding their own children’s use of Library resources.  Selection of material will not be inhibited by the possibility that materials may inadvertently come into the possession of minors. The Library does not act in loco parentis.

Reconsideration of Library Materials

Concerns about specific Library items may be brought to the Library Director. Materials are NOT removed from the collection due to controversy surrounding the item, its author, or the content within. Materials will not be proscribed or removed because of partisan or doctrinal disapproval.

References

This policy is informed by professional standards and best practices, including but not limited to:

• American Library Association: https://www.ala.org
• Library Bill of Rights: https://www.ala.org/advocacy/intfreedom/librarybill
• Freedom to Read Statement: https://www.ala.org/advocacy/intfreedom/freedomreadstatement
• https://www.ala.org/advocacy/intfreedom/librarybill/interpretations/minors
• The CREW Method: https://shortgrass.ca/sites/corp/media/files/managers_manual_v2/5.3_CREW_Method.pdf
• The Freedom to Read Act: https://malegislature.gov/Bills/194/S2726

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the Library’s website.

Adopted, Board of Library Trustees March 25, 2026

The Grafton Public Library is a community hub and welcomes everyone to use the Library and its resources. The Grafton Board of Library Trustees will take appropriate action to slow or avoid the spread of communicable disease. In the event of a local health epidemic (a disease affecting many persons in a specific locality at the same time, and spreading from person to person in an area where the disease is not permanently prevalent) or pandemic (an outbreak of a communicable disease that is prevalent over multiple areas or the world), the Library will follow applicable federal, state, and local orders and guidelines, including those issued by the World Health Organization, Centers for Disease Control and Prevention, Massachusetts Department of Public Health, and the Grafton Board of Health. The Library may also consult with experts at the Massachusetts Board of Library Commissioners and follow guidelines released by the C/W MARS network, the Massachusetts Library Association, the New England Library Association, and the American Library Association.

Regardless of whether there is a declared epidemic or pandemic, to help protect the health of Library patrons and staff, the Library asks that visitors with symptoms of ANY communicable disease (sneezing, coughing, runny nose, vomiting, etc.), including the common cold, flu, conjunctivitis, bronchitis, etc., to voluntarily stay home to reduce risk of exposure, and visit the Library at a later date.

Public Education

The Grafton Public Library is uniquely positioned as a go-to resource for accurate, timely, and unbiased information. As such, the Library is committed to educating the public about epidemics, pandemics and other health matters in the interest of community health and in alignment with the following mission: to provide residents of all ages opportunities to find and use information in many formats as they pursue personal growth and education throughout their lives; to help develop the ability to find and evaluate information used daily and throughout one's life; and to provide materials and programs that are relevant to contemporary issues as well as interests that enlighten, inform, and entertain.

Criteria for Closing the Library

The Library will follow its Minimum Staffing Policy. The Library will be closed if there is a mandate or recommendation for closure issued by federal, state, or local public health or government officials. Library closures will be shared with the town, staff, volunteers, Optima delivery service, the C/W MARS network, and the public through updated phone messaging, website postings, door signage, and social media postings.

Staffing

If any one staff member is presumptive positive for COVID-19 or similarly contagious disease, the Library will follow the Town of Grafton/GPL Return to Work Protocol.

Social Distancing

The Library may implement social distancing based on recommendations from federal, state, or local public health or government officials.

Suspension of Programming

The Library may suspend or limit programs at any point for any duration of time it deems appropriate, based on guidance from government organizations.

Materials Handling

Based on guidelines from federal, state, or local public health or government officials, returned items may be quarantined as needed.

Public Services

Based on guidelines from federal, state, or local public health or government officials, visitors may be asked to wear Personal Protective Equipment (PPE) to enter the building. If the visitor is noncompliant, the Library reserves the right to ask the patron to leave or call the Grafton Police Department for assistance. Visitors who cannot comply with PPE requirements may take advantage of home delivery or takeout services. Patrons who exhibit symptoms of communicable disease may be asked to leave or offered alternatives to service, including:

• Placing barriers, such as book carts, between themselves and staff;
• Allowing patrons to scan their own cards and materials;
• Encouraging self-checkout;
• Encouraging use of digital resources.

Collection Development and Library Resources

The Library will make every effort to continue to make library materials available to patrons throughout an epidemic or pandemic.

Cleaning and Disinfecting

The Library will follow federal, state, or local public health or government officials' requirements for cleaning and disinfecting.

Extended Closure

Should circumstances warrant extended closure, remote operations will continue if possible, and site checks will be conducted weekly by the Library Director or their designee.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website https://graftonlibrary.org.

Adopted: Library Board of Trustees: August 26, 2020
First Revision: July 10, 2024
Second Revision: August 21, 2025 - Approved by Library Board of Trustees - September 24, 2025

The Grafton Public Library is committed to equity of access and increasing library use in our community. Fines create an obstacle to library access that can be harder for patrons with low socio-economic status to overcome compared to other borrowers. Fines and interactions around fines on library accounts have a negative impact on borrowers and staff. Fine-free library initiatives aim to encourage library use and reduce penalties for overdue items.

Research shows that late fees are not effective in bringing back materials sooner. With the removal of fines, patrons will still need to return items, and will still receive reminders when a due date approaches and has passed. Further research shows that in fine-free libraries, borrowers return a greater number of items, and on time.

A 2019 survey of fine collection at the Grafton Public Library demonstrated that it costs more money to collect fines and fees than the revenue it brings in. Fines have not brought in significant revenue in the scope of the municipal operating budget, and the revenue generated is not returned to the public library.

As of September 2022, CW MARS member libraries voted not to charge overdue fines, and all general circulating material is fine-free, with some specific exceptions determined by local library policy. Please note that some libraries in the network are still working towards removing overdue fines, and patrons who borrow materials from different libraries may see overdue fines on some materials and not others. Questions on overdue fines can be directed to the owning library.

1. Patrons will not be required to pay fines for overdue items. However, patrons will continue to be responsible for fees that accrue due to lost items. If the item comes back, the fine is forgiven.
2. The Library policies for unreturned items still apply. This also applies to damaged or incompletely returned items, which will accrue fees as per the Library's discretion.
3. Consumable items, such as copies or printouts, will still have fees attached.
4. Due to the nature of time sensitivity for some items, museum passes, and some Library of Things materials will still have fines attached.
5. In the absence of fines which would have been collected, a voluntary donation can be made to the Library gift account, the Library Capital Campaign, the Friends of the Library, or a local charity of your choice.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website, https://graftonlibrary.org.

Adopted by the Library Board of Trustees February 28, 2024

We recognize that visitors may spend long periods of time at the Library and may need to consume a snack, meal or beverage while on site. Additionally, Library programs and convened meetings may feature refreshments as part of a program or event. The Library's Food Permit is updated annually and the kitchen, hood, and fire extinguishers inspected annually.

All meetings convened during operating hours are considered public events, and food at non-library programs and events are under the jurisdiction of the convener. The Library's Food Permit does not cover convened meetings. An exception may be made for the Friends of the Library, Board of Library Trustees, and Capital Campaign events, provided a licensed staff member is available and willing to oversee food and/or beverage service.

Private events during non-operating hours under the Facility Rental policy must comply with local Board of Health regulations.

Users not complying with these guidelines will be reminded of the policy, may be redirected to a more appropriate location, and may be asked to leave the Library if they are unwilling to comply.

1. General

1. Non-messy, non-greasy, non-odorous individual food and beverages are generally permitted in public areas throughout the Library, provided patrons clean up after themselves and alert staff immediately to spills.
2. Unattended food and drink openly displayed in public areas may be discarded.
3. Library users are liable for any damage to library materials, equipment or property as a result of food or beverages brought onto the premises. Costs for damaged materials and/or equipment will be assessed to the patron responsible for damages.
4. All trash must be disposed in the appropriate receptacles; recycling must follow all local guidelines – do not place dirty or food covered recyclables into recycling bins.
5. For programs or events that generate large quantities of trash, you may be asked to take trash with you at the conclusion of the event.

2. Food

1. Food is not allowed in 219 / 10-seat Conference Room when visitors are working with historical documents.
2. Delivery of food to patrons is not permitted except for Library programs.
3. Light, pre-packaged snacks that are not damaging to the collections or distracting to other patrons are permitted throughout the Library.
4. Hot, messy, greasy or odorous foods such as pizza, burgers, fries, sandwiches, salads, and fast food are limited to the Friends Corner.
5. Food is meant to be consumed. Using food inappropriately (throwing food, using food to vandalize property) is not permitted.
6. Food waste should be disposed of in receptacles in the Friends Corner or outside.
7. Due to food allergies, we require surfaces (tabletops, keyboards, computers) to be disinfected immediately after food and beverage consumption. Please see a staff member for cleaning products.

3. Beverages

1. Beverages are not allowed in 219 / 10-seat Conference Room when visitors are working with historical documents.
2. Non-alcoholic beverages in closable, spill-proof containers such as travel mugs, plastic bottles with screw on or snap-shut tops, or cans which have snap-on lids are permitted throughout the Library.
3. Glass bottles are not recommended.
4. Patrons with beverages should exercise caution and dispose of trash appropriately, which may mean using a sink to dispose of liquids.
5. Possession or consumption of alcohol is not permitted. An exception may be allowed for functions with appropriate supervision (TIPS certified server) and permitting from Town of Grafton.

4. Kitchen Use

1. The Kitchen has not been formally established as a Community Kitchen and is a small-scale catering kitchen available ONLY to groups convening a meeting during a meal, groups intending to serve refreshments as part of a program or meeting, and Library staff presenting or contracting a Library program.
2. The Kitchen is not available to patrons who want to heat up a meal or cook at the Library.
3. Kitchen use can be requested through the Meeting Room reservation (booked in advance by a Grafton resident with a library card in good standing) with use of the Community Room 103.
4. Orientation to the Kitchen is required before the meeting commences, and is provided by the administrative team.
5. A One-Day Food Permit may be required by the Grafton Board of Health, as the Library's Food Permit does not cover public use or food consumption of groups in non-Library affiliated programs or meetings.
6. Food and beverages may not be left in the Library's refrigerator, cabinets, or meeting room after the program.
7. A cleaning fee will be charged to meeting conveners per the Facility Rental Policy if the kitchen is not appropriately cleaned and sanitized, with trash removed. A checklist of cleaning tasks will be made available.

5. Food Preparation and Service

1. Staff:
   • Cooking and preparing of food is allowed for Library programs, only in the Community Kitchen, by trained and certified Library staff under the Library's current food permit, under supervision of a ServSafe certified Food Manager.
   • Staff under supervision must hold Food Handler, Allergen Aware, Crowd Manager, and Community First Aid certifications.
2. Public Meeting:
   • Food and beverages from licensed vendors or packaged for individual sale are allowed.
   • Cooking and preparing of food by members of the public for public meetings is allowed only in the Community Kitchen, by trained and certified patrons, under supervision of a ServSafe certified Food Manager with additional Crowd Manager and Community First Aid certifications.
   • Conveners or guests preparing, serving or otherwise handling food under this supervision must individually hold Food Handler and Allergen Aware Certifications.
3. Private Facility Rental:
   • Follow direction from local Board of Health.
4. Potluck:
   • Potluck is allowed under MGL Part I Title XV Chapter 94 Section 328A / Chapter 230 of the Acts of 2014, Act Relative to Potluck Events.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website.

Adopted, Grafton Public Library Board of Trustees, August 30, 2023
Reviewed:

Group Visits Policy

The Grafton Public Library is a fun, free, and educational place to visit. The Grafton Public Library welcomes school classes, daycares, clubs, scout troops, service organizations and other groups to schedule a time for a staff member to present a tour of the Library's resources and services. Tours and presentations may also include a special program designed for your group, such as a story time or book talk, library instructions, or special assistance with using the Library in a desired area of study.

Although the Library is open to all, in order to ensure that group visits are productive, groups wishing to visit the Library are subject to the following provisions:

1. Group visits must be scheduled at a minimum of two weeks in advance.
2. Groups wishing to have a tour, library instruction, or other special service, must request such service at the time of scheduling.
3. Groups wishing to use meeting space in addition to their tour, instruction, etc. must comply with the Meeting Room Policy.
4. Group size and length of visit may be limited by library staff, based on:
   1. other library programs scheduled;
   2. number of staff available to serve the group;
   3. purpose of the group's visit.
5. Group leaders are solely responsible for supervision of, and behavior of, individuals in the group while they are in the Library. Any group failing to follow the Library behavior rules will be asked to leave.
6. All visitors must comply with the Library's posted Code of Conduct.

A. Requesting a Visit or Tour

1. Instructors and/or group leaders can request a group visit by completing the Group/Class Visit request form online at this Google Form. Alternatively, call 508-839-4649 x1830 and we can assist you with a reservation over the phone. Your request must be submitted two weeks prior to your desired visit date.
2. Your group visit may last from 10 to 45 minutes, depending on the age(s) of your group and any additional requests. Instructions on locating and using library resources/services can take 30 to 40 minutes, a story time or book talk may take 10 to 30 minutes. Library staff will work with you to determine the length of your visit based on your needs when you schedule your visit.
3. Requests for reoccurring tours and presentations are considered, depending on staff and scheduling availability. School classes are invited to sign up for a library tour and orientation once per semester and may schedule further group visits during the same semester to continue research.

B. Before Your Visit

1. Before visiting the Library, let your group know the purpose of the visit. The visit is more successful and enjoyable if your group members know what to expect.
2. Discuss appropriate behavior in the library, such as respecting other children and adults using the Library, participating in story time, and care of library materials.
3. Please review the Library Code of Conduct before your Group Visit.

C. Group Size

1. We can accommodate groups of large size with enough notice. Please note limits may be changed due to social distancing as required by our Epidemic/Pandemic Policy.
2. We recommend that preschool groups through grade 4 be limited to no more than 20 children, with at least one adult for every 6 children. Optimal group size grade 5 and up, teens, and adults is no more than 30 people, with at least one adult for every 10 children. Larger groups will be split into smaller groups for an optimal experience. Chaperones, sponsors, teachers or other affiliated adults are expected to remain with children at all times.

D. Library Cards

1. A valid library card is required to check out materials.
2. Children under 13 must have their card grouped with a valid library card of their parent/guardian. The parent/guardian must have a card in good standing for the child to get a card.
3. Children 13 and over may get a Library card with a valid ID and proof of address (i.e. school ID and copy of report card).
4. If your group members need Library cards, and you want them to be able to use them at the time of the visit, please complete an online Library Card Application for each group member a minimum of two weeks prior to your desired visit date.
5. For groups larger than 30, please allow for an additional two weeks. Please visit www.graftonlibrary.org/get-a-card for more information.
6. It is strongly recommended parents/guardians call the Library or log on to their Library account at grafton.cwmars.org prior to the Group Visit to make sure their child has a current library card with no outstanding fines or fees. Individuals are responsible for all materials checked out on their card.
7. Adults who check out materials for children on their personal cards are responsible for those items.

E. Computer Use

1. The Library has public access computers with Internet access, software and games.
2. Computers in the public areas are not reserved for groups.
3. Computers for group use must be reserved in advance.
4. Computers may not be available for your visit.
5. All participants must review the Library Internet Use Policy for additional information about using the computers and Internet.

Compiled and voted by Board of Library Trustees
Adopted: April 27, 2022

In the event of inclement weather, the Grafton Public Library may close to ensure safety for Library staff and visitors. If the Grafton Public Schools are closed, or evening meetings are cancelled by Grafton Public Schools and/or Town of Grafton, but the Library remains open, all scheduled Library programs will be canceled. The Library has discretion to make independent decisions about cancelling programs due to inclement weather, and encourages patrons to consider their own safety first and foremost, and follow all government issued travel advisories and bans.

1. During a declared state of emergency from the federal, state or local government, the Library will close.
2. During a travel ban or weather advisory from the Governor's office, National Weather Service, National Oceanic & Atmospheric Administration (NOAA), FEMA (Federal Emergency Management Agency) or when residents are advised to stay off the roads, the Library will close.
3. If the Town Municipal Center closes due to weather, the Library will close.
4. If the Library cannot meet the Minimum Staffing Policy due to inclement weather, the Library will close.
5. If Grafton Public Schools are closed, the Library may delay or close based on weather prediction, staffing, and the ability to clear and maintain parking lot and walkways.
6. The Library Director or their designee will confer with the Chair(s) of the Board of Library Trustees or their designee before conferring with the Town Administrator or their designee regarding Library closures and delays.
7. When municipal offices are not scheduled to be open (weekdays after 4:30pm, weekends) and the Inclement Weather Policy needs to be implemented, the Library Director may additionally confer with DPW, local and state police, the Chair(s) of the Board of Library Trustees or their designee before conferring with the Town Administrator or their designee.
8. Every effort will be made to come to a decision regarding closures and delays by 8:00 AM for daytime closures and delays, and 3:00 PM for evening closures.
9. The Library parking lot must be plowed and sanded, and sidewalks cleared before staff arrive. Staff should wait for a directive from the Director before leaving home.
10. The Library parking lot must be plowed and sanded and sidewalks cleared before staff and patrons arrive.
11. The Library parking lot must be maintained (plowed and sanded) and sidewalks kept cleared for the Library to remain open.
12. Staff must contact the Director or their designee on evenings and weekends to request snow/ice removal.
13. Patron complaints about sidewalk and parking lot conditions should be documented and forwarded to the Director.
14. All patron or staff injuries resulting from snow/ice must be documented with a MIIA accident report form.
15. Library closings and delayed openings will be posted to the Library's website and social media.
16. The Town uses Grafton's Code RED electronic messaging system, and subscribers will get an alert if the Town is closed, closing early, or delaying opening.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website, https://graftonlibrary.org.

Compiled and voted by Board of Library Trustees
Adopted: February 4, 2000
Last Revised: March 21, 2017; September 26, 2017; November 25, 2017; March 4, 2020; October 28, 2021; March 22, 2023

To meet the informational, educational, cultural, and recreational needs of its diverse community, Grafton Public Library will develop resources and services including provision of access to electronic information, electronic databases and networks such as the Internet to supplement and sometimes replace traditional printed resources.

The Library does not select the material available on the Internet. The Library is not accountable for the accuracy, content, nature, or quality of information obtained through the Internet, nor does the Library endorse viewpoints presented on the Internet. As with other Library materials, the responsibility for determining what is valuable or appropriate lies with the Library patron or, in the case of minors, their parents or guardians.

Congregating around computers creates obstruction of space and is a distraction. Congregating is prohibited. Computer spaces are limited to those computing. Group study space is available for group computer projects.

Equal Access

Grafton Public Library seeks to provide equal access to information for persons of all ages. With regard to the Internet, the Library does not selectively choose (i.e. filter) which electronic resources to make available. Just as parents are encouraged to discuss appropriate use of other Library materials, the Library encourages parents to discuss with their children the appropriate use of electronic resources available through the Internet.

Computers in the Children's Room are provided for the use of users under the age of 13 and their accompanying caregivers. Computers in the Teen and Tween Room are provided for users ages 10–18. Many sites are inappropriate for children under age 18, and therefore parents/guardians are encouraged to come to the Library and use the Internet with their children. Ultimate responsibility for how youth use the Internet is a matter for parents/guardians and their children to decide. Adults and teens unaccompanied by children are not permitted to use the computers in the Children's Room.

Users must cooperate with Library staff as requested to ensure equitable computer use and a safe computing environment. Failure to do so may result in loss of computer privileges.

Sign In Procedures

All Internet resources are provided equally to all users. Users may log into the Internet computers for up to 30 minutes. If no one is waiting, they may continue to use the computer for an additional 30 minutes. Computers are available until fifteen minutes before closing.

Computer users must sign in prior to using a Library computer either by self-checking a laptop or tablet, or logging onto a network computer. Signing in to use a computer or the Library's Wi-Fi constitutes agreement with this Internet Use Policy, and the Internet Use Policy and Procedures applies to Library computers and users on the Library's wireless network.

Illegal activities or activities that interfere with or disrupt the network, users, services or equipment are prohibited and not protected by the Library's privacy policy. The Library does not routinely monitor public computers, but reserves the right to do so when a violation of this policy or illegal activity is suspected. Staff is authorized to take immediate action to protect the security of computers and the network. This includes confiscating any removable media, requiring a user to halt computer use and/or leave the premises, and contacting law enforcement authorities.

The Library will not tolerate use of its computers and network in a way that violates local, state, or federal law. Users are responsible for complying with copyright law, licensing agreements and the policies of individual websites viewed. Using Grafton Public Library's computers or wireless network to copy and distribute copyright protected works may be an infringement of the copyright law (Title 17 U.S. Code), and is prohibited.

Acceptable Use

Whether using Library computers or a personal laptop, users are expected to refrain from displaying graphics which are inappropriate for public viewing, or playing audio that could disturb other users or interfere with their right to use Library resources and services. Blatantly offensive visual or text-based materials constitute potential sources of harassment (sexual or otherwise) to other users and to staff and will not be tolerated. The Grafton Public Library reserves the right to ask any user to halt any inappropriate computer use.

Personal Safety and Privacy

Users are advised to exercise caution in divulging personal information through direct electronic communications, as doing so can compromise personal safety and privacy. Unauthorized disclosure of personal information about a third party is prohibited. Credit card transactions are strongly discouraged, as is saving preferences, profiles, passwords, and credit card information.

If the computer in use powers off for any reason, information from the session may be lost. Files stored on the computer are deleted on a regular basis. Users are encouraged to use a removable storage device (like a thumb drive) or a cloud computing option (like Google Drive or Dropbox) to store data regularly while working on the computer.

The Grafton Public Library does not keep permanent record of sites visited or files created. Complete privacy on Library computers and networks is not a realistic expectation.

Printing

Printing is available for a fee via Princh. Please see staff for assistance with print preview to determine the cost of printouts.

Peripherals

Users may plug any appropriate device into the front or side ports on Library computers or printers, but may not remove anything from the back of the computers or printers.

Headphones (supplied by the user or from the Library) are required when listening to audio content. Volume must be kept low so as not to disturb others.

Staff will intercede when the Internet Use Policy is violated, and violators will be asked to leave. Violation of this policy may result in discipline up to and including loss of access to Library computers and, in extreme cases, exclusion from the Library. When applicable, law enforcement agencies may be involved.

Approved, Board of Library Trustees, March 1, 2013
Reviewed & Revised: October 8, 2014; February 28, 2018; June 23, 2021

The mission of the Grafton Public Library (hereinafter the "Library") is to provide residents of any age opportunities to find and use information in many formats as they pursue personal growth and education throughout their lives. It helps them develop their ability to find and evaluate information used daily and all lifelong. It provides materials and programs relevant to contemporary issues and interests that enlighten, inform, and entertain.

In support of this mission, the Library provides meeting rooms and group study space. Meeting rooms are available to community and non-profit groups and organizations for meetings that are educational, cultural, and/or civic in nature.

The use of the facilities shall be in accordance with the policies and procedures set by the Trustees of the Grafton Public Library. In allocating the use of meeting space, the Trustees of the Library and Library staff shall not discriminate on the basis of the political or religious beliefs of applicant groups, or on any other constitutionally or statutorily prohibited basis. However, the provision of meeting space is not the primary mission of the Library and must always be subordinate to the paramount need to provide a safe, peaceful, and respectful environment in which to read and study.

• No use of meeting space that is likely to disturb Library patrons in their customary use of Library facilities, impede Library staff in the performance of their duties, or endanger the Library buildings or collection will be approved or permitted.
• Use of meeting space for Library purposes shall take precedence over all other uses.
• Permission to use a Library meeting space does not constitute or imply Library endorsement of the aims, policies or activities of any group or organization, or the views expressed in the meeting.
• Reservations for meeting room space are on a first-come, first-served basis.
• Library or Town sponsored meetings have priority, and the Grafton Public Library reserves the right to preempt any scheduled meeting. The Library will make every effort to give advance notice of such preemption with seven (7) days notice, pending to change, subject to unanticipated emergency situations.
• All meetings must be free of charge and open to the public.
• Unless pre-approved by the Library, no admission charge, request for donation, or items for sale are allowed. No goods or services shall be promoted, sold, or exchanged upon the premises or by sample, pictures, or descriptions, unless specifically permitted by the Library.
• Meeting space shall not be used for entrepreneurial or commercial purposes, or for the solicitation of business — please see the Facilities Rental Policy regarding reservations to for-profit businesses or individuals.
• Meeting space shall not be used for profit or for fundraising other than fundraising that supports the Library.
• Groups using Library meeting space must not use advertising and publicity which imply that their programs are sponsored, co-sponsored, endorsed or approved by the Library, unless written permission to do so has been previously given by the Library.
• Reservations may be made no more than three months in advance.
• No group may consider the Library its permanent meeting place or use the Library as its mailing address.
• The Library has the authority to accept, renew, or reject requests for use of the room under the established policy.
• To promote the accessibility of the meeting space to a wide variety of community groups, the Library may limit meetings for any particular organization.
• The Trustees of the Grafton Public Library and the Library staff reserve the right to reject a reservation request if the anticipated meeting is likely to be unreasonably disruptive to regular library functions, too large for the applicable room capacity, disorderly, dangerous to persons or property, or in any other way inconsistent with or in contravention of any of the terms and conditions of this policy. In determining whether such a likelihood exists, the Trustees of the Grafton Public Library and/or the Library staff may take into consideration the contents of the application form, the history of the group's meeting space use in the library, the history of the group's use of meeting facilities elsewhere, and such other information as they may deem appropriate.
• The Trustees of the Grafton Public Library and/or Library staff reserves the right to determine, in its reasonable discretion, whether any proposed use of a meeting space will require a police detail or other extraordinary police protection, and if so, the anticipated cost thereof. In making this determination, the Trustees of the Grafton Public Library may take into consideration the contents of the application form, the history of the group's meeting space uses in the library, the history of the group's use of meeting facilities elsewhere, and such other information as the Board may deem appropriate, and may consult with members of the Grafton Police regarding this inquiry.
• If the Trustees of the Grafton Public Library and/or Library staff determines that such police protection will be reasonably necessary, the group seeking to reserve the use of a meeting space shall be required, as a condition of such reservation, to pay to the Grafton Public Library by such date in advance of the meeting as Library staff reasonably sets, the anticipated cost of such police protection, and such sum applied thereto, with any surplus being returned to the group after the meeting. The group shall be liable to the Library for any deficiency.
• Meetings must conform to the scheduled operating hours of the library. Exceptions may be made upon request and with the organization paying in advance for the needed staff.
• All organizations or groups shall indemnify, defend, and hold harmless the Grafton Public Library and the Town of Grafton, its officers, agents, and employees from and against any and all claims, suits, actions of any kind, arising and resulting and accruing from any negligent act, omission or error of the organization or group resulting in or relating to personal injuries or property damage arising from the organization/group's use of the Library meeting room.
• The Grafton Public Library Board of Trustees delegates to the Library Director or his/her designee the authority to develop and implement procedures which carry out the provisions of this policy.
• Exceptions to the policy may be granted only by the Grafton Public Library Board of Trustees or its delegate.

Companion Documents: Grafton Public Library Room Reservation Procedures, Facility Rental Policy

Adopted, Board of Library Trustees: September 14, 2021

The Grafton Public Library endeavors to create a welcoming environment at the Library, both inside the building and in the parking lot and library grounds. Visitors are invited to park in the Library's parking lot.

Use of the Library parking lot and grounds must conform to applicable laws, regulations and the Library's Code of Conduct. Per the Massachusetts Board of Library Commissioners and in compliance with the Massachusetts Public Library Construction Program (MPLCP) grant, the Grafton Public Library's parking lot and grounds are intended solely for the use of Library visitors; during closed hours, parking lot use is limited to Library-related business such as after-hours meetings and events, returning material, and Wi-Fi use.

I. Free Parking

1. Parking is reserved solely for Library visitors and employees during Library hours of operation and Library events.
2. Parking on the premises for non-affiliated events is allowed only with permission from the Library Director or their designee.
3. Overnight parking is prohibited.
4. Parking is permitted within lined spaces only.
5. Parking in handicapped spaces is permitted only with a valid plate or placard. If handicapped parking is full, staff will make reasonable accommodations to get Library materials and resources to and from patrons.
6. Parking is not permitted in the striped spaces adjacent to the handicapped space.
7. Parking at electric vehicle charging stations is limited to electric vehicles — see the Electric Vehicle Charging section below.
8. Grafton Public Library is not liable for any damage or theft caused to any person, property, bicycle, vehicle, or contents thereof, while parked in the Grafton Public Library parking lot.
9. All moving vehicle accidents occurring on Library property must be reported immediately to the Grafton Police Department and staff must complete an Incident Report.
10. A parking lot attendant may be designated to oversee Library parking during Library/Town events.
11. Non-library visitors may be directed to free public municipal parking around the Common.
12. Staff will contact authorities if/when a violation of local, state or federal law occurs.
13. Violators may be towed at the owner's expense.
14. Repeat offenders may receive no-trespass warnings.

II. Electric Vehicle Charging

1. The Library provides four (4) electric vehicle charging stations for use by Library visitors. The charging stations are managed by AmpUp. The Library's Parking Policy applies to all vehicles and visitors using the Electric Vehicle Charging Stations.
2. Charging stations are reserved for electric vehicles only.
3. Charging stations are available on a first-come, first-served basis. The Library may limit use to a reservations-only basis as needed in the future.
4. Payment may be made via a smartphone — download the AmpUp app to your Apple or Android device and scan the QR code at the 35 Grafton Common location.
5. An hourly fee will be charged; please scan the QR code on the charging station for the current rates.
6. One (1) hour after a car is fully charged, if a vehicle remains on site, plugged in, not charging and preventing other users from charging, an additional fee will be assessed; please scan the QR code on the charging station for the current rates.
7. When all charging stations are occupied and a vehicle is not being charged and is taking up space, there is a full occupancy surcharge; please scan the QR code on the charging station for the current rates.
8. Any fees collected will be deposited to a Town General Fund.
9. Visitor information is opt-in and collected by AmpUp and provided to the Grafton Public Library. For maximum anonymity, we recommend using your Apple or Android account to set up your AmpUp account.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website, https://graftonlibrary.org.

Approved by Board of Library Trustees August 28, 2019
Revised: July 28, 2021; March 22, 2023

The Grafton Public Library acquired a 1921 refurbished Steinway O Series baby grand piano in September of 2022. Originally a player piano, a modern QRS PNO player system was installed when it was restored by Geoffrey Searles of Apollo Piano of Grafton, Massachusetts. When plans were made for the renovation and expansion of the library, the Community Room design included space for a baby grand piano, which was purchased for the Library by the Capital Campaign.

Adherence to all Grafton Public Library Policies, including Code of Conduct, Unattended Child, Meeting Space Use and Facilities Rental Policy is required.

I. Piano Use and Fees

1. The piano may be used by Grafton Library card holders who have completed a Piano Use Proficiency Application, for use any day and time that the Community Room is available with an approved reservation.
2. Requests for piano use are made through the EventKeeper meeting room reservation page on the Library website for Community Room A and indicating you would like to use the piano on the equipment section of the room reservation form.
3. Requests for piano use are approved on a case-by-case basis by Library administration. Proof of piano proficiency may be requested.
4. Per the Unattended Child Policy, children under age 13 require adult supervision to use the piano.
5. The piano may be used for practice by individuals as well as for programs, recitals, and concerts that are free of charge to and open to the general public.
6. Patrons or organizations that wish to use the piano for private concerts and recitals may do so in accordance with the room rental agreement, which allows for events to take place after 6 p.m. on Friday and Saturday evenings and all-day Sunday. Rental fees are $50/hour for an individual hosting an event and $100/hour for groups hosting.
7. Should the pianist playing the piano at an event request practice time prior to an event, the room reservation must include the rehearsal time.
8. Any persons not following the Piano Use Policy may be denied access to the piano by the Library Director or their designee. That denial may be appealed to the Grafton Public Library Board of Trustees at a regular meeting with seven days written notice to the Library Director.
9. Library staff and volunteers may use the piano to practice at no charge, but will not be permitted to conduct lessons.
10. When playing during Library operating hours, the piano must be closed or open only on the short stick to minimize the volume in consideration of other Library patrons.
11. Library staff reserves the right to refuse access to the piano, for example, if the piano is not insured or unavailable for any other reason.

II. Storage and Care

1. The piano will be located in Community Room A and will be closed, locked, and covered when not in use.
2. The piano cannot be removed from the Library without authorization by the Board of Library Trustees.
3. Only Library staff are authorized to move the piano, and only when it is closed and locked.
4. A Library staff member will be responsible for uncovering, unlocking, and opening the piano for use and will close, lock, and cover the piano when the reservation has ended. The key for the piano will remain in the possession of Library staff at all times.
5. No food or drinks will be used in the immediate vicinity of the piano. No cups, glasses, etc., will be placed on the piano at any time.
6. Nothing may be placed on or in the piano — even when covered — including handouts or other materials for meetings.
7. Appropriate use of the piano is the responsibility of the patron making the reservation. The patron is responsible to pay all costs associated with damages to the piano due to neglect or misuse.

III. Maintenance

1. The piano will be tuned 2–4 times a year at the expense of the Library. The fee for tuning will come out of the Library's Gift Account.
2. Should a musician who is scheduled to play the piano at an event request that the piano be tuned, the renter or rental organization will pay the additional cost of tuning the piano. Scheduling of the tuning will be done through the Library at the convenience of Library staff.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the Library's website at https://graftonlibrary.org.

Adopted by the Board of Library Trustees, October 26, 2022

Privacy and Confidentiality Policy

The Grafton Public Library is committed to user privacy and confidentiality. The confidentiality of library records is in accordance with library ethics and the Grafton Public Library follows the Code of Ethics of the American Library Association. Under Massachusetts General Laws (MGL), Chapter 78, Section 7, that part of the records of a public library which reveals the identity and intellectual pursuits of a person using such library shall not be a public record, as defined by MGL Chapter 4, Section 7, Clause 26.

I. Confidentiality extends to the following:

1. Registration records (name, address, telephone number) for library cards or library programs
2. Email addresses
3. Circulation records
4. Interlibrary loan transactions
5. Database search records
6. Reference interviews, materials consulted, borrowed, or information sought or received
7. Attendance

II. Circulation, registration information, and information retrieval records may be disclosed in the following circumstances:

1. To the cardholder with a library card or proper ID.
2. To the parent/guardian who has access to the library transactions of their children under age 13.
3. To the financially responsible parents or legal guardians who are to be provided with information about their child's library records (for example, when a child's library materials have incurred fines or the materials have been misplaced). Should this happen, there are procedures that will enable parents or other parties, who are financially responsible for the child's library materials, to obtain information about the records of dependent children. When the above reasons exist, the parent or legal guardian will receive the information verbally, printed on paper, or in an email if the adult's email address is in the child's library record and the cards are linked.
4. To staff of the Massachusetts Library System or CW MARS members acting within the scope of their duties to administer the system and in facilitating interlibrary loans.
5. To persons authorized by the cardholder by linking the library records with permission of both parties.
6. To representatives of any local, state, or federal government, pursuant to subpoena or search warrant authorized under the authority of federal, state, or local law relating to civil, criminal, or investigative power. (For example, warrants or subpoenas issued under the USA Patriot Act of 2001.) In such cases, referral should be made to the Library Director who may consult legal counsel.

III. What is retained within the scope of this policy:

1. Personal information (e.g. names, addresses, etc.) for active cardholders is kept indefinitely.
2. Circulation records are deleted when an item is checked in, but for items that have incurred fines or were unreturned, the records remain until the account is settled by paying what is owed, items returned, or another patron checks out the same item.
3. Computer records (e.g. records of databases searched) are kept by computer, not patron, until that particular computer is rebooted. The computers do not store logon names or passwords of an individual's internet or database transactions (e.g. web-based email services).
4. Library program signup sheets with names and contact information are destroyed after the program has taken place. Meeting room reservation sheets with contact information and purpose of the meeting are kept indefinitely.
5. Email addresses that are part of the patron's library record are kept as long as the record exists, but are not shared with other persons or organizations. Email addresses are used for library borrowing purposes only: notification of items due, items overdue or billed, items recalled, and items available on hold.
6. Patrons must opt into Library newsletter correspondence, such as Wowbrary or Constant Contact newsletters.

IV. Other related guidelines:

1. The Library does not restrict or filter Internet access. Parents and legal guardians are referred to the Library's Acceptable Use Internet Policy.
2. The Library makes reasonable effort to protect patron's privacy on Internet accessed from Library public use computers, but complete privacy on Library computers and networks is not a realistic expectation.
3. Users are advised to exercise caution in divulging personal information through direct electronic communications, as doing so can compromise personal safety and privacy.
4. Unauthorized disclosure of personal information about a third party is prohibited.
5. Credit card transactions are strongly discouraged, as is saving preferences, profiles, passwords, and credit card information.
6. If the computer in use powers off for any reason, information from the session may be lost.
7. Files stored on the computer are deleted on a regular basis.
8. Users are encouraged to use a removable storage device (like a thumb drive) or a cloud computing option (like Google Drive or Dropbox) to store data regularly while working on the computer.
9. The Grafton Public Library does not keep permanent record of sites visited or files created.
10. The Library does not give out staff or patron schedules, contact information, personal information, or whereabouts.
11. The Library cannot verify if a patron is in the building or has visited or left the Library or its premises.
12. The Board of Library Trustees adheres to the philosophy that what a patron reads or views is a matter of privacy. All library employees shall be advised that such records are confidential and not to be made available to anyone except pursuant to such process, order, or subpoena as may be authorized by law. Anyone making such an inquiry shall be referred to the Director.
13. Parents and legal guardians are strongly encouraged to monitor and have conversations with their children/wards about what they consider suitable for their own children to read or to view.
14. Staff do not comment on patron materials unless the patron invites conversation.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the Library's Policy Page..

Adopted by the Board of Library Trustees, November 16, 2022

As part of the Library's mission, it provides materials and programs relevant to contemporary issues and interests that enlighten, inform, and entertain.

I. Responsibility for Program Development

1. Responsibility for program development rests with the Library Director, who operates within the framework of policies determined by the Library Board of Trustees.
2. Program planning and facilitating are delegated to staff members based on their job responsibilities and areas of expertise.
3. Programming librarians are guided by this policy and utilize professional skills, collections, equipment, facilities, and feedback from the community in planning and delivering Library programs.

II. Selection Guidelines and Objectives

1. The Grafton Public Library defines a program as an activity or event in a group setting, developed to meet the educational, social, recreational, cultural, or informational needs of an anticipated audience in the community. Programs can be a single event, a short series, or continuously recurring.
2. Programs may include, but will not be limited to: lectures, forums, visual and performance art, interactive classes or workshops, continuing education, fairs, discussion groups, technology programs, story times, class visits, Library tours, community outreach, exhibits, and presentations for social, cultural, educational, or recreational purposes.
3. Decisions concerning an event's audience, registration, capacity, late arrivals, and allowable walk-ins will be made by the Library staff supervising the event.

III. Program Criteria

When making decisions regarding program content, presenters, and related resources, Library staff will consider a variety of factors, including but not limited to:

• Relevance to the Library's mission, strategic plan, and service goals
• Community needs and interests, including feedback and suggestions from Grafton residents
• Potential to promote, supplement, and encourage the use of Library collections and resources
• Presentation quality as determined by the presenter's background, record of presentation, and qualifications in the content area
• Historical, cultural, or educational significance

IV. Funding

1. The Library receives funding for Library programs in a variety of ways including municipal appropriations, grants, and support from charitable organizations that support the Library.
2. The Library may also partner with other institutions, organizations, or individuals.
3. Library-sponsored programs are open to the public and offered free of charge.
4. In partnership with the Friends of the Grafton Public Library, Capital Campaign, or Board of Library Trustees, a fee may be applied to partnership programs from our fundraising partners for programs and goods that benefit the Library including book sales, raffles, and other types of fundraising.

V. Presenters and Partnerships

1. Anyone interested in presenting a program may submit a proposal that will be reviewed by Library staff using this policy as a guideline.
2. The Library reserves the right to decline a program for a variety of reasons, including, but not limited to, staffing, budgetary constraints, space, or scheduling.
3. A partnership is a relationship between Grafton Public Library and an institution, non-profit organization, community group, or individual. These relationships involve an effort to provide and/or promote activities and services for the public. Partners must abide by Library policies.
4. Library sponsorship of a program does not constitute an endorsement of the content of the program, or the views expressed by presenters or participants. Program topics, presenters, and resources are not excluded because of possible controversy.
5. Library programs cannot be used to directly further commercial, religious, political, or partisan purposes. Presenters and performers, whether individual or organizational, shall not use a Library program to petition, advertise, or recruit members or customers.
6. Presenters are permitted to have business-related cards, brochures, flyers, or other information available for attendees to pick up if interested, but presenters cannot distribute these materials as part of the event.
7. Programs sponsored by charitable organizations whose purpose and mission is to support the Grafton Public Library may include the sale of merchandise as a means to fundraise for the benefit of the Library. Performers or presenters may receive permission to sell their creative works as part of a Library program at the discretion of the Library Director.

VI. Intellectual Freedom

1. The Library respects the freedom of information of its users and adheres to the principles expressed in the American Library Association's Library Bill of Rights and Freedom to Read and Freedom to View statements.
2. The Library does not use any system of coding, rating, or labeling of program content for the purposes of censorship.
3. The Library seeks to provide inclusive programming and does not discriminate based on any class protected by local, state, and federal law.

VII. Open Access

1. All Library-initiated programs are open to the public, but some meetings and programs may be designed with specific audiences in mind, such as programs intended for children and teens that are geared to their interests and needs.
2. Programs targeted toward specific audiences are to be publicized as such. All program information, including age limits, is posted online in advance of registration.
3. Program participants who are not within the specified age range will not be able to participate in the specified program.
4. Every attempt will be made to accommodate all who wish to attend a program. However, when safety, cost, or the success of a program requires it, attendance may be limited. Admittance will be determined on a first-come, first-served basis, either through advance registration or at the door.
5. The Library reserves the right to deny attendance to anyone acting disruptively toward other program participants or the presenter and must abide by Library policies.

VIII. Registration

1. Some events may require tickets or registration. This is done to:
   • Not exceed the capacity of the venue.
   • Ensure the audience meets all requirements.
   • Allow the presenter to adequately prepare for the number of people attending.
2. Where registration is required, each program participant, including accompanying adults when specified, must be registered.
3. Patrons who are not registered may not be able to participate. We may not be able to make exceptions for siblings, friends, or out-of-town visitors.
4. Registered patrons must call to cancel if their plans change and they are unable to attend, as many programs have a waitlist.
5. When resources are limited, programs may be limited to Grafton residents only.
6. For high-demand events, the Library may institute a waitlist process in place of allowing walk-ins.
   • The waitlist will be activated as soon as registration is full.
   • Should spots become available, the Library will make every effort to notify waitlisted patrons in time for them to attend the event.
   • If an event has a waitlist, walk-ins will not be allowed.

IX. Attendance

1. Programs begin on time as scheduled. Registrants more than 10 minutes late may forfeit their slot.
2. No-shows, latecomers, and chronic cancellations may result in getting waitlisted for future recurring programs.
3. The family room and tutoring room are available by reservation. If a program participant needs a break during the program, they should see a staff member to make a reservation.

X. Cancellations

1. Programs may be cancelled for several reasons, including but not limited to severe weather, absence of the presenter, or low registration.
2. Cancelled programs are not automatically rescheduled.
3. When possible, advanced notification of program cancellations will be made on the Library's online calendar of events and by other appropriate communication channels.
   1. If Grafton Public Schools have a delay or closure due to inclement weather, morning Library programs are cancelled.
   2. If the Town closes or cancels evening programs due to inclement weather, Library afternoon or evening programs are cancelled.
   3. Please check the Library's website and social media for postings about emergency or inclement weather closings.

XI. Event Management

1. Even in the event of preregistration, the Library does not guarantee seating once a program has begun.
2. If the event does not have a waitlist, walk-ins may be allowed to fill unclaimed spots.
3. The Library makes every effort to comply with applicable laws, including compliance with the Americans with Disabilities Act (ADA), and state and local accessibility laws. Reasonable accommodations can be made for program participants and patrons; any individual requiring accommodations should contact the Library Director at least two weeks before the event date. With advanced notice, the Library can often provide seating and auditory support devices, ASL interpretation, closed captioning for Zoom meetings, or different methods of instruction or delivery.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the Library's website at https://graftonlibrary.org.

Adopted by the Library Board of Trustees: October 22, 2025

In accordance with the state’s Minimum Standards for Public Library Service (MassGeneral Laws, Ch 78, section 19b 1 & 6), the Grafton Public Libraries extends borrowing privileges to the holders of cards issued by other public libraries in the Commonwealth on a reciprocal basis and is open to all residents of the Commonwealth. 

Such reciprocity is not possible when a community reduces or eliminates financial support for their libraries so as to cause reduction of services, loss of certification and/or closing. 

It is the policy of the Grafton Public Library to discontinue borrowing privileges to residents of communities that terminate library services or reduce services below a reasonable level as determined by the Board of Library Commissioners, except when such action is beyond the community’s control (eg. fire). This includes patrons from that community who have been previously registered with Grafton.

Voted by Board of Trustees

Adopted: 6/16/1994

Last Revised:1/5/2010, 1/22/2020

The Grafton Public Library operates and maintains a video security system for the safety of its patrons, staff and property to discourage violations of the Library's Policies. The video footage is reviewed on an as-needed basis. In the case of altercations, theft of library property, or questionable behavior, the footage will be reviewed by the Library Director and/or Director's designee. The footage will be submitted to the Grafton Police Department with a Library Incident Report for further review as deemed appropriate by the Director.

I. Security Camera Purpose and Placement Guidelines

1. Video recording cameras will be used in public spaces of the Library to discourage criminal activity and other violations of the Library's policies.
2. Cameras may be installed in outdoor and indoor places where individuals lack a reasonable expectation of privacy. Examples include public common areas of the library such as parking lots, entrances, seating areas, service desks and areas prone to theft or misconduct or areas where money is stored or handled.
3. Cameras will not be installed in areas of the Library where individuals have a reasonable expectation of privacy, such as restrooms or private offices.
4. Signs will be posted at all entrances informing the public and staff that security cameras are in use.
5. Cameras will not be continuously monitored. The public and staff should take appropriate precautions for their safety and for the security of their personal property. The Grafton Public Library is not responsible for loss of property or personal injury.
6. Recorded data is confidential. Video recordings will typically be stored for up to 14 days, with the exception of records retained for criminal, safety or security investigations. As new images are recorded, the oldest images will be automatically deleted.
7. Cameras are not installed, nor will they be used for, the purpose of routine staff performance evaluations.
8. Cameras are not installed, nor will they be used for, monitoring surrounding streets or property.

II. Use and Disclosure of Video Records

1. Circumstances including reports of policy violations, suspected criminal activity and destruction or theft of Library resources may be monitored in real time.
2. The Director or Director's designee may use a still shot or portions of the recorded data to request law enforcement review for assessing a security risk or as part of an investigation.
3. For investigations initiated by law enforcement agencies, recorded data will be made available to law enforcement upon presentation of a valid court document and completion of a Public Records Request Form. Only the Director or Director's designee will be authorized to release images to law enforcement.
4. Video records and still shots may be used by authorized individuals to identify those responsible for Library policy violations, criminal activities on library property, or actions considered disruptive to normal library operations as delineated in the Appropriate Use Policy.
5. Confidentiality and privacy issues prohibit the general public from viewing security camera footage. If the Library receives a request from the general public to inspect security camera footage pursuant to an alleged crime, they will be advised to file a police complaint.
6. In all other respects, recorded data will be accorded the same level of confidentiality and protection provided to library users by Massachusetts State law, the Grafton Public Library policies, and the American Library Association policies on patron confidentiality and privacy.

III. Board Review

1. The Board of Trustees of the Grafton Public Library will review the Security Camera Policy periodically and reserves the right to amend it at any time.
2. The Board authorizes the Library Director to waive regulations under appropriate circumstances, specifically during emergencies when response time is critical.
3. The Library Director is the chief person empowered to make decisions regarding the use of the security cameras.
4. The Library reserves the right to consult legal counsel in matters involving warrants or subpoenas seeking access to security footage.

Should any patron be dissatisfied with the reasonable accommodations offered, they may follow the appeals process as outlined on the library's website, https://graftonlibrary.org.

Adopted, Board of Library Trustees, January 22, 2020
Reviewed: March 22, 2023

The Grafton Public Library welcomes tutors and students, and ELL conversation partners (also referred to as "tutors"). The Library recognizes the benefit of tutoring/conversation partners to the students, their parents/guardians, and to the community, and permits private tutoring within the Library; however, the Library must manage its limited space and resources in a way that best serves the needs of all users.

The Grafton Public Library does not provide direct tutoring services. The Grafton Public Library does provide free access to Tutor.com for tutoring and resume assistance, 2pm–9pm Monday–Sunday, at no charge to the community. Users must register a free account with their Grafton Public Library card. The Grafton Public Library does not sponsor, recommend, or assume liability or responsibility for the work and/or activities of these tutors or tutors who use Library space. All arrangements must be made between the tutor and student/guardian.

The following policy is intended to provide a balance between the use of the Library by tutors and their students, and the use of the Library by other members of the community.

• Meeting Rooms for tutoring must be booked by the student, not the tutor.
• Grafton residents/cardholders have priority for booking Meeting Rooms, including Tutoring Rooms and Group Study Rooms.
• Tutoring Rooms (Children ages 0–12, Teen ages 12–18, and Tween ages 10–14) are reserved for designated age groups only.
• Group Study Rooms 3, 4, and 6 are available for tutors and their students of any age at any time during regular Library hours of operation unless a Library program requires use of the space.
• Group Study Rooms and Tutor Rooms may be booked up to two (2) weeks in advance.
• Group Study Rooms and Tutor Rooms may be available on a walk-up basis, and cannot be reserved for more than two (2) days a week, or more than two (2) hours in a row.
• The Conference Room is available for up to two (2) tutor pairs of any age at any time during regular Library hours of operation unless a Library program or previous booking requires use of the space.
• If no tutoring or group study rooms are available and the Community Room is available, Community Room A/B will be made available for communal tutoring space/conversation practice space for all ages unless a Library program or previous booking requires use of the space. Capacity is 6–12 tables for up to 6 people each.
• Tutoring is discouraged in the following public spaces: Teen/Tween Room, Children's Room, Historic Reading Room, Large Print/New Book or Adult Stacks, and Friends Corner. Tutors in these public spaces may be asked to relocate to a Tutoring Room or Group Study Room.
• Tutors and students must be conscious of other Library patrons and comply with the Library's Code of Conduct, which prohibits behavior that is disruptive to other Library patrons.
• Guardians must adhere to the Library's Unattended Child Policy by remaining sight-adjacent to their child ages 0–7, and in the Library building with their child ages 8–12 during tutor sessions for children 12 and under.
• The Library reserves the right to restrict or ban tutoring at any time without prior notice if space resources are monopolized or if such activities interfere with the use of the Library by others.

Compiled and voted by Board of Library Trustees
Adopted: August 25, 2021

The Children's Area of the Grafton Public Library, including the Children's Room, Children's Patio, Children's Tutor Room, Children's Program Room, Family (Nursing) Room, and Family Restroom, is reserved for children ages 0–12, their parents or responsible adult caregivers, and adults interested in children's literature, such as teachers and college students taking children's literature classes.

Consistent with our Internet Use Policy, Children's Room computers are intended for use by children through age 12 or grade 6, or with their caregivers. Children ages 12 and up, teens and tweens, and adults seeking access to the Internet or other computer services may use computers available in other areas of the Library.

The Teen and Tween Area of Grafton Public Library, including the Teen and Tween Room, Teen and Tween Maker Space, Teen and Tween Gaming Room, Teen and Tween Tutor Rooms, and Teen and Tween Patio, is reserved for youth ages 10–18, their parents or responsible adult caregivers, and adults interested in young adult literature, such as teachers and college students taking children's literature classes.

Consistent with our Internet Use Policy, Tween and Teen Room computers are intended for use by youth ages 10 and up. Children ages 10 and under, and adults seeking access to the Internet or other computer services may use computers available in other areas of the Library.

Out of concern for the safety of young patrons, and respect for emerging adults, adults who are unaccompanied by youth in the various Youth Services Areas of the Library (Children's areas, Teen and Tween areas) may be questioned by staff, and may be asked to move to another area of the Library.

Per our Unattended Child Policy, children ages 0–7 must be accompanied by an adult; youth ages 8–12 must have an adult present in the Library building; youth ages 13 and up may be unaccompanied.

Recognizing there is overlap in service, collections and space for Tweens (ages 10–14), they may use both spaces unless or until behavior suggests they are better suited to one area than another. Patrons of all ages must comply with the Library's Code of Conduct.

Adopted: Grafton Public Library Board of Trustees, July 28, 2021
Reviewed: July 25, 2022; August 31, 2022

The Grafton Public Library strives to make the Library a welcoming environment and to instill a love of libraries and reading in our young patrons. Children are welcomed and encouraged to use the Library and all of the resources and programs the Library provides.

Children are safest in the library when they are being supervised by a parent or caregiver. The Grafton Public Library is a public space intended for use by Grafton residents as well as residents from surrounding towns. Certain precautions should be taken to ensure the safety of our youngest Library patrons.

The Grafton Public Library takes pride in creating a friendly, respectful atmosphere for all visitors and staff. To this end, we expect children and families to behave in a manner that is respectful of others and their right to use the Library.

1. Children ages 0–7 must be accompanied at all times by a parent/guardian/responsible caregiver who is at least 14 years of age, heretofore referred to as "guardian."
2. Children ages 8–12 may be left unaccompanied in the Children's Room while their guardian pursues other activities in the Library, provided the child is able to use the Library independently, without supervision. An exception may be made for students in grades 3–5 attending tween programs and students in grades 6–8 attending teen programs on a case-by-case basis with the guardian's and Library's permission.
3. Children ages 13 and older may use the Library without an adult in attendance, provided the child is able to use the Library independently, without supervision. Children ages 13–18 left unaccompanied must be able to contact a guardian in case of emergency. Guardians should be aware of posted Library hours (Monday–Thursday 10am–9pm; Friday/Saturday 10am–6pm) and pick their children up before the Library closes.
4. Youth volunteers under age 14 must be accompanied by their guardian.
5. The Library cannot assume responsibility for the behavior or safety of children of any age left unattended at the Library. Staff members are unable to watch children for their guardians. If material is needed from a collection outside of the Children's Room, children must accompany their guardian, or a staff member may be asked for assistance in obtaining material.
6. Disruptive visitors of any age may be asked to leave the Library at staff member's discretion. The Code of Conduct is posted in all departments and on the Library website. Entering the building constitutes agreement to comply.
7. Guardians are liable for all damage done by their children to the Library facility or Library materials. The toys in the Children's Room are communal; they must be shared with other children and should be cleaned up and put away at the end of each visit.
8. Per the Library's Materials Selection Policy, guardians are responsible for supervising the materials their child is allowed to borrow or use in the Library and should make their rules clear to their own child(ren). The Grafton Public Library does not act in loco parentis, which means that we do not monitor Library materials children choose, nor do we limit children's access to any materials available in the Library.
9. Under Massachusetts Law, what a person borrows from the library is confidential, regardless of the person's age [MGL Ch 78, Sec 7].

Adopted, Board of Library Trustees
Date: December 10, 2014
Reviewed & Revised: May 4, 2016; June 23, 2021

The Grafton Public Library Volunteer Program is intended to expand and enhance opportunities and public service to the library community. The library welcomes the help of local volunteers to enhance library services. In doing so, we seek not to replace staff but rather to delegate tasks that the staff cannot accomplish due to other higher-priority duties. A library cannot be run by volunteers, nor can it run without volunteers. 

1. Volunteer Age Restrictions 

1. The Grafton Public Library welcomes volunteer applications year-round from residents from Grafton or surrounding communities ages 14 and up. 
2. Volunteers may be restricted to tasks and work hours by age.
3. Volunteers between the ages of 10-13 may be accepted on a conditional basis and must be always accompanied by a parent or guardian. 
4. All volunteers aged 18 or older are subject to a CORI background check, to be completed prior to beginning as a volunteer.

2. Volunteer Application Process 

1. Prospective volunteers must complete an application either in person at the library or online. 
2. Volunteer positions will be offered only to the individuals having skills appropriate to the work that is available and can work during needed times/hours. Typically, volunteers work a two-hour time slot each week.   
3. Priority is given to returning, trained volunteers; Grafton residents; Grafton Senior Tax Write-Off volunteers; National Honor Society students; and other applicants with mandatory community service requirements. 

3. Volunteer Expectations

1. Volunteers must commit to a specified number of hours and/or schedule. 
2. Volunteers are expected to observe requirements for attendance and punctuality just as regular employees. 
3. Volunteers are expected to maintain the confidentiality of patron activity as it relates to their volunteer role, as outlined in the library’s Privacy and Confidentiality Policy.
4. All volunteers must log and submit their volunteer hours at the library. 
5. Volunteers must work during the library’s hours of operation and may not work during non-operational hours or on legal holidays. There is an exception for garden volunteers who may work unscheduled once trained. 
6. Upon request, volunteers will be provided with a report of their hours and/or a letter confirming their service; a minimum of one week’s notice is required. 
7. The library reserves the right to terminate the volunteer’s relationship with the library at any time for any reason. 

4. Volunteer Tasks 

Volunteers assist with various Library tasks under staff supervision. Tasks may include, but are not limited to: 

• Home delivery to housebound patrons (pending valid driver’s license and liability waiver),
• Shelving, 
• Shelf-reading, displays, and “merchandising” the collection, 
• Pulling items to send to other libraries, 
• Clerical tasks such as photocopying, paper shredding, paper trimming, craft preparation, labeling, book covering, and stamping.

All volunteers will receive specific training in the assigned duties. All reasonable care will be taken to ensure the safety of volunteers and to make sure that the volunteer feels comfortable in their assignments.  Library volunteers are not Town employees and are not eligible for benefits, medical or disability coverage, or worker’s compensation coverage.

The library reserves the exclusive right to amend this policy. 

Adopted, Board of Library Trustees March 25, 2026