How do I borrow books, CDs, DVDs, and other items?
Can I borrow books at other libraries?
How do I place a Hold Request for an item that is checked out or owned another library?
Cardholders may use the online catalog to place requests for items not available or items not owned by us. Log in with your Library card number and PIN (usually the last four digits of the phone number we have on file). once logged in, you may create an account with a username and easy-to-remember password (we recommend at least 8 characters, including a capital letter, number and symbol).
Items not available in the C/W MARS network may be ordered from another MA through the Virtual Catalog, or at the Main Desk.
How many items may I check out?
You may have up to 50 items checked out on your card. Network policies limit DVDs, CDs and audiobooks to ten per type, regardless of how many libraries you visit. Grafton Library policy allows patrons four DVDs from the Children’s Room and four DVDs from the adult selection per family. Families with more than three children may select one DVD for each child who is present in the library during their visit.
You may have up to 20 hold requests on your card.
How much are overdue fees?
Fines and fees are turned in the Town of Grafton’s general fund, and are a revenue source for the Town.
Books, CDs, audiobooks, magazines — 10 cents per day (maximum $3)
DVDs, videos — $1 per day (maximum $5)
Museum passes — $5 per day
Note: Other libraries in the network may charge different fines. You may pay any fine at any participating library.
If you have $10 or more in fines and/or replacement costs, your account will be blocked and you will not be able to check out more materials until you pay.
What if I lose or damage an item?
Borrowers are responsible for items checked out, and must pay fines or lost/damaged replacement costs. Lost/damaged materials fees go into a revolving account so materials can be replaced.
To use your credit card, you must have more than $5.00 in fines and/or replacement costs. Log in to your account, and click “Pay Fines.” Receipts will be emailed to the address on your account.