November Service Update
We have been so happy to see so many familiar faces over the last two weeks. Don’t forget to shop the Friends Book Sale (and Bread Guy Pop-up!) from 10am-3pm Saturday Nov 6, 2021.
A number of service updates follow:
STAFFING – We filled our Children’s Room vacancy, and hired three temps. Please join us in welcoming Stacie (Children’s), Erin (Teen), Brianna (Teen) and Kate (Reference). We are struggling to complete off desk work and cover meal breaks with our current staff level and thank you for your patience.
PHONES – We are having trouble reconciling the new system with the old and cannot accept any direct incoming calls. Please leave a message and we will call back during operating hours.
LIBRARY CARDS – Complete your application online in advance at graftonlibrary.org/home/get-a-library-card/ and come in to pick up your new card!
MUSEUM PASSES – Museum passes are available, but many venues have limits or restrictions. Please visit graftonlibrary.org/reserve/museumpasses for up-to-date information on procedures for each individual attraction and check the museum’s website as you plan your visit.
PUBLIC COMPUTERS – Computers are available for children (4), teens (3) and adults (4); additional laptops are still being set up. Printing may not be available. Faxing is not available. Advance reservations are not accepted. There is a 30-minute time limit when others are waiting. Please sign in to use library computers. Using the Library’s Wi-Fi network or computers constitutes agreement with and adherence to our Internet Use Policy.
MEETING ROOMS – Meeting Room bookings are LIVE as of Nov 1, 2021. Two seat tutor rooms (117, 124, 125) as well as the 4-seat group study room (202) will be available from opening until 15 minutes before closing. NO meeting rooms are available for Friday night, Saturday night or Sunday use at this time. Group study rooms 228 & 229 still have items stored in them. The 10-seat conference room (219) is booked for the month for aspiring writers for NaNoWriMo (Come Write In!). The Community Room has been booked for a variety of Library events including programs, the Friends Book Sale, and International Gaming Week. Please visit graftonlibrary.org/reserve/meeting/ to review our meeting room policies and request a space.
KEYING & SECURITY – Our elevator has been keyed and we are one step closer to offering after-hours meeting room use. We do not have an ETA for the gate to close off the stairwell. Security training has been scheduled for Mon 11/8 from 8:30-10 for all staff. At that time, we will be able to program our door locks and make the automatic door opener operable.
LANDSCAPING – Pavers are in and the teen patio is under construction. The entrance on Grafton
Common will remain closed until this phase of the project is complete.
STILL UNDER CONSTRUCTION – The Grafton Public Library’s construction team continues to make progress on ADA compliance and punch list items. Last week, subcontractors worked on the staircase, shower, replacement of historic windows, and repositioning toilet accessories. Subcontractors may be on site during your visit – please obey all posted signage and staff directives. We apologize in advance for any noise generated by the contracted work. Patrons who need use of a counter or sink that is not within ADA compliance should ask for accommodations and we will be happy to direct you to a table, or a compliant sink / hand sanitizer as needed. Signage and commissioning for various systems are still in process.
POLICIES – With the half-day last week, we had a number of children under the age of 13 who opted to return home when advised of the Board of Library Trustee’s Unattended Child Policy, developed with support from the Grafton Police Department and Town legal counsel. As a reminder, for everyone’s safety, children ages 0-7 must have a parent/guardian in vicinity; children ages 8-12 must have a parent/ guardian in the building, and children ages 13+ may be at the Library unattended. Exceptions may be made for children attending scheduled library programs. We thank parents and guardians for their cooperation. The Board of Trustees has updated a number of policies; a printed copy may be requested at any service desk, and they are posted online at https://graftonlibrary.org/home/policies.
We appreciate your patience as we continue to work through issues in our beautiful new building! Please direct comments, concerns, and complaints to Beth Gallaway, Library Director at email@example.com or 508-839-4649.
This project is partially funded by a state grant administered by the Massachusetts Board of Library Commissioners.