Grafton Public Library

No-Contact Curbside Pickup Now Available

Posted by bethg on

The Grafton Public Library will remain CLOSED to the public as we move into Phase 1 Step 2. Thank you for continuing to return items in our Book Drop. For items too large or fragile for the book drop, please call the Library at 508-839-4649 between 10am-4pm, Mon-Sat and we will schedule a drop-off time and put a large return bin out, weather permitting.

We will begin to circulate materials via NO-CONTACT TAKEOUT from our porch beginning Monday July 13, weather permitting. This estimated date is subject to change or suspend, pending availability of PPE.  We may shift our plans as we have new COVID-19 data.

Can’t manage the steps? Let us know when we call, and we can leave your bagged items on the bench near our Hours sign.

Need help right away? Call 508-839-4649 between 10am-4pm, Mon-Sat and someone will assist you on the phone. We are not able to open the door or allow the public into the building at this time.

We will continue to offer free, no-contact home delivery service for the aged, infirm or incapacitated as capacity allows.

If you would like to request an item, you can:

  • Call the Library at 508-839-4649 between 10am-4pm, Mon-Sat. Leave a message and we will return your call.
  • Email graftonlibrary.ma@gmail.com or info@graftonlibrary.org – we need your name, card number, phone number, and the request.
  • We’ve even been known to respond to Facebook messages requesting items.
  • Log on to your library account and place a hold yourself. If the item is AVAILABLE in Grafton, place a copy hold. The C/W MARS site has instructions for how to search for items, place a hold using our Evergreen catalog, and how to manage your library account online.
  • Request a book bundle based on age, interest, format, favorite authors and titles.

Ask us to place holds for you – we are more than happy to do it! 
You do not have to have a specific author/title subject request, we are happy to pull together a collection of materials to delight and entertain based on reading interest, format, and age.

You may log into your account online and see that holds have arrived, but this does not mean items are actually available for pickup.

We will be calling you directly to notify you of the availability of your items and to schedule a pick up window: between 10am-12noon or 2-4pm, Mon-Sat. After 2 weeks, we added one evening pickup each week from 6-8pm.

When you arrive to pick up your items:

  • Items will be waiting in a brown paper bag with your name on it, on the wooden bookshelf on the covered porch. Bags are alphabetical by last name.
  • Wear a mask from your car to the pickup location and back. Take only your bag with your items.
  • Observe social distancing. If you see another patron picking up their items, please stay at least 6 feet apart and give them space. We will provide markings for your convenience.
  • Follow all signage and staff directives.
  • Help yourself to hand-sanitizer before touching items, including railings, the book cart, etc.
  • Do not walk into the library, even if the door is open.
  • Do not approach staff.

Only staff and trained volunteers will have handled your requested items. We are taking all precautions to provide a safe and healthy environment, including quarantining items between patrons, sanitizing surfaces, washing hands frequently, and not working if feeling ill or in contact with anyone with COVID-19 symptoms.

If you would like to take additional precautions, the Institute of Museums and Libraries has conducted independent research and recommends quarantining items for 72 hours upon receipt, and you may feel more comfortable setting items aside for a few days before cracking open that book.

A reminder: please do not microwave materials to sanitize them. A three-day time-out is all that is necessary.

We have enabled auto-renew and extended due dates through 9/1/2020. Still see a fine on your account? Don’t worry, we won’t collect! If you are seeing a fine on your account, it may just mean it did not renew because someone is waiting for the item, in which case, please bring it back at your earliest convenience.

We are not charging fines through August 31. When we check items in we will use amnesty mode – no fines.. Even though there may be a charge on the account, you should still be able to use databases, Overdrive, Freegal, Hoopla and other digital resources. Please don’t hesitate to get in touch with any issues. Feel guilty? Food for Fines is still part of the Summer Reading Program!

If we fail to remove a fine from your account, please give us a call and we will remove it.

Please don’t be alarmed if items returned in the book drop remain on your account for a few days. We are quarantining everything for 72 hours before checking in.

Please do not leave items outside of the Book Drop. Items are still checked out to you and borrowers are responsible for all materials checked out – items must be in a dry and safe location for us to receive them back.

If the Book Drop is full, please hold your items and call the Library at 508-839-4649 between 10am-4pm, Mon-Sat. We will swap out the full bin for an empty one. Please remain in your vehicle until our staff member returns to the building.

Please do not donate materials via the Book Drop. We are not taking any materials donations at this time.

Please return Grafton items (barcode begins 37445) directly to Grafton if possible. Although some local libraries may be opening their doors or book returns sooner, there is NO need to overwhelm neighboring libraries.

Statewide delivery has started up again! We are now receiving items you may have placed on hold in March. We will be calling you this week or next to schedule your pick of items.

We do not have dates for reopening to the public or resuming in-person programming at this time. Once we complete Phase 1, we will move into Phase 2 (patrons allowed to enter but NO further than the circulation desk) and then Phase 3 Step 1 (browsing the collections at 40% capacity).

Our virtual summer reading program, Imagine Your Story, is underway; details at www.graftonlibrary.org/srp.

We continue to return phone calls and emails daily between 10am-4pm; please don’t hesitate to reach out or visit us on Slack or Facebook for suggestions for what to read next, or help with digital resources!

REMINDER: If you don’t have a library card (or know someone who needs one!) please complete a digital card application  and we will issue a Grafton Public Library card number for access to digital resources. When the Library reopens, proof of residency in MA (or if you live out of state, proof that you work, go to school or own property in Grafton) will be required to get a physical card and check out physical items (books, movies and more). A Grafton card is good in most public libraries across the Commonwealth, but the Grafton barcode limits you to our selection of database subscriptions.

Sign up for Wowbrary to get a weekly update on new materials available in electronic format.

The Grafton Public Library continues to function as a digital branch! For a complete list of resources, please visit https://www.galepages.com/mlin_c_graftpl/all

Please continue to wash your hands regularly and if you have any flu-like symptoms, please stay home until you have been symptom-free for 24 hours without medication. Check our website for a list of resources for students and for self-quarantined adults.

Please note that all Library information comes through either our newsletter, our website, our social media pages, or Town of Grafton website.

One response to “No-Contact Curbside Pickup Now Available”

  1. Mary Turcotte says:

    Thank you for doing this service. I just found out today, and it is wonderful, after being bookless for weeks.

Leave a Reply

Your email address will not be published. Required fields are marked *